Privacy Policy
Last updated: 15.05.2026
BagABonus (“BagABonus,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and share information when you use our website, marketplace, forms, accounts, listings, messaging features, payment features, and related services.
By using BagABonus, you agree to this Privacy Policy.
- Information We Collect
We may collect information you provide directly, including:
- name,
- email address,
- username,
- account login details, including securely stored password credentials that we cannot view in plain text,
- profile information,
- listing information,
- messages between users and creators,
- contact form submissions,
- support requests,
- refund or dispute information,
- proof submitted for bonus access, refunds, or verification,
- payment/order-related information.
We may also collect technical information automatically, including:
- IP address,
- browser type,
- device information,
- pages visited,
- referring URLs,
- search activity,
- cookie data,
- general location based on IP address,
- site usage and performance information.
- How We Use Your Information
We use your information to:
- create and manage user accounts,
- allow users to browse, request, compare, and claim bonus offers,
- allow creators to publish and manage listings,
- enable communication between users and creators,
- process payments, orders, refunds, disputes, and payout reviews,
- verify bonus access, refund eligibility, or creator delivery,
- respond to support requests,
- improve website performance and user experience,
- prevent fraud, abuse, spam, and misuse,
- enforce our Terms & Conditions and Refund Policy,
- comply with legal, tax, accounting, and security obligations.
- Marketplace Information
BagABonus is a marketplace where creators can publish listings and users can interact with those listings.
Some information may be visible to other users, including:
- creator profile information,
- public listings,
- public reviews or comments,
- listing images, titles, descriptions, and offer details,
- public request posts.
Private messages, payment details, refund reviews, and proof submissions are not intended to be public, but may be reviewed by BagABonus when needed for support, safety, refund, dispute, payout, or policy reasons.
- Customer Information Shared With Creators
When a customer places an order, requests support, claims a bonus, purchases Early Bonus Access, purchases a Premium Add-On, or contacts a creator, some customer information may be shared with the creator.
This may include:
- customer name,
- customer email address,
- order details,
- purchased upgrade details,
- messages,
- proof submitted for bonus access, delivery, refund, or dispute handling,
- other information reasonably needed to deliver the bonus, provide support, resolve a dispute, or process a refund.
Creators must only use customer information for legitimate BagABonus-related purposes, such as bonus delivery, support, order handling, refund review, dispute handling, or related marketplace communication.
Creators must not misuse customer information, sell it, spam customers, or use it for unrelated purposes.
- Payments and Payouts
If you make a payment through BagABonus, payment information may be processed by third-party payment providers such as Stripe, WooCommerce, or related payment tools.
BagABonus does not store full card numbers.
We may receive and store order details, payment status, refund status, transaction IDs, payout information, and related records needed to operate the marketplace.
Creators may be required to provide payout, tax, identity, or account information before receiving payments.
- Affiliate Links and Third-Party Products
Listings may include affiliate links or links to third-party websites.
If you click an affiliate link or visit a third-party website, that website may collect information according to its own privacy policy.
BagABonus is not responsible for the privacy practices of third-party websites, products, platforms, or affiliate programs.
- Sharing Your Information
We may share information with service providers that help us operate BagABonus, including:
- website hosting providers,
- payment processors,
- email providers,
- analytics providers,
- security tools,
- form tools,
- marketplace, ecommerce, or account-management plugins,
- legal, tax, accounting, or compliance providers.
We may also share information when needed to:
- process payments or refunds,
- review disputes,
- investigate fraud or abuse,
- enforce our policies,
- comply with legal obligations,
- protect BagABonus, users, creators, or the public.
- Cookies and Tracking
BagABonus may use cookies and similar technologies to:
- keep the website working,
- remember user preferences,
- support login sessions,
- improve website performance,
- understand site usage,
- support analytics, security, and fraud prevention.
More details are provided in our Cookie Policy.
- Email Communications
We may send emails related to:
- account activity,
- messages,
- listings,
- orders,
- payments,
- refunds,
- support,
- security,
- policy updates,
- important platform notices.
We may also send marketing emails if you have opted in or where legally permitted. You can unsubscribe from marketing emails where an unsubscribe option is provided.
- Data Retention
We keep personal information only as long as needed for the purposes described in this Privacy Policy.
We may keep certain records longer when needed for:
- legal obligations,
- tax or accounting records,
- fraud prevention,
- disputes,
- refunds,
- chargebacks,
- security,
- enforcing our Terms & Conditions.
- Security
We use reasonable technical and organizational measures to protect personal information.
However, no website, payment system, email system, or online service can be guaranteed to be completely secure.
You are responsible for keeping your account login details safe.
- Your Rights
Depending on where you live, you may have rights to:
- access your personal information,
- correct your personal information,
- request deletion of your personal information,
- object to certain processing,
- request a copy of your information,
- withdraw consent where processing is based on consent.
To make a request, contact us at:
support@bagabonus.com
- Children
BagABonus is not intended for children. We do not knowingly collect personal information from children.
- International Users
If you use BagABonus from outside the country where our systems or service providers operate, your information may be processed in another country.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last updated” date.
- Contact
For questions about this Privacy Policy, contact:
support@bagabonus.com